Arjuna Pilar Informatika
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ONE CONNECTED TECHNOLOGY ECOSYSTEM

Expertise at every layer.
Support at every stage.

From the infrastructure beneath your applications to the security around your data, explore IT services designed around your organization.

Explore all services
Blue-lit enterprise server racks
01Data Center Computing02Cloud & Virtualization03Routing & Switching04Security Devices05Security Operation Center06Product & API Solutions

HOW SERVICES ARE DELIVERED

A clear path from planning
to ongoing operations.

01

Plan & design

Understand requirements, assess the current environment, and define the architecture, scope, and success criteria.

02

Implement & integrate

Configure the solution, connect existing systems, validate the result, and prepare documentation and handover.

03

Operate & support

Provide ongoing technical assistance, review performance, and plan improvements around operational needs.

Delivery stages describe how an engagement can be structured. Coverage hours, response targets, deliverables, licensing, and responsibilities are agreed for each project.

SERVICE 01 / 06

Data Center Computing

A dependable foundation for your most important workloads.

01.1

Servers

Compute resources sized for application, database, and virtualization workloads. Planning covers processing, memory, storage, redundancy, and future capacity.

01.2

HCI

Hyperconverged infrastructure combines compute, storage, and virtualization in a shared platform to simplify administration and incremental expansion.

01.3

Integrated Systems

Coordinated compute, storage, and networking components, with compatibility checks and a documented architecture for predictable deployment.

Delivery at each stage

01 / Plan & design

Workload discovery, capacity sizing, and architecture planning.

02 / Implement & integrate

Hardware deployment, cluster configuration, migration planning, and acceptance checks.

03 / Operate & support

Health reviews, firmware planning, capacity tracking, and technical troubleshooting.

Technology Partner

SERVICE 02 / 06

Cloud & Virtualization

Flexible platforms. Consistent management. Room to grow.

02.1

SDDC

A software-defined data center manages compute, storage, and networking through software. Virtualization enables resource pooling and policy-based provisioning.

02.2

Cloud Management

Centralized oversight of resources, capacity, access, and provisioning across selected environments, with reporting and automation tailored to operational needs.

02.3

Enterprise Mobility

Device and application access policies help employees work securely across locations. Scope can include enrollment, configuration, identity integration, and remote access.

Delivery at each stage

01 / Plan & design

Assess applications, dependencies, resource needs, and access policies.

02 / Implement & integrate

Configure virtualization, management workflows, and agreed migration or device policies.

03 / Operate & support

Review utilization, update configurations, and support platform or access issues.

Technology Partner

SERVICE 03 / 06

Routing & Switching

Reliable connections from the access layer to the network core.

03.1

Routers

Connect sites and networks with planned IP addressing, routing policies, WAN connectivity, and resilience appropriate to business requirements.

03.2

L2/L3 Switching

Layer 2 switching connects local devices; Layer 3 switching routes traffic between subnets. VLANs, access controls, and redundancy help organize the network.

03.3

Access Points

Enterprise wireless design covers coverage, capacity, secure authentication, and guest access. Site conditions guide access-point placement and configuration.

Delivery at each stage

01 / Plan & design

Review topology, traffic, addressing, wireless coverage, and growth requirements.

02 / Implement & integrate

Deploy routing, switching, VLANs, and wireless settings; test connectivity and failover.

03 / Operate & support

Troubleshoot connectivity, review performance, and maintain network documentation.

Technology Partner

SERVICE 04 / 06

Security Devices

Layered controls for networks, applications, and access.

04.1

NGFW

Next-generation firewalls apply network and application-aware policies. Configuration can include segmentation, VPN access, and supported threat-prevention features.

04.2

IPS / IDS

Intrusion detection identifies suspicious traffic; intrusion prevention can block it. Signature selection and tuning help balance protection with legitimate activity.

04.3

WAF

A web application firewall inspects HTTP traffic and applies rules to protect web applications. Deployment includes application-specific policy tuning and logging.

Delivery at each stage

01 / Plan & design

Review exposed services, traffic flows, existing policies, and protection priorities.

02 / Implement & integrate

Configure devices, application policies, logging, and agreed resilience controls.

03 / Operate & support

Review rules and alerts, tune detections, and plan updates or configuration changes.

Technology Partner

SERVICE 05 / 06

Security Operation Center

Turn security signals into coordinated investigation and response.

05.1

SIEM

Security information and event management brings logs together for correlation, alerting, and investigation. Useful detections start with relevant data sources and use cases.

05.2

EDR / XDR

Endpoint detection and response investigates activity on devices. Extended detection and response links signals across supported security tools to improve incident context.

05.3

SOAR

Security orchestration, automation, and response connects tools and playbooks. Repeatable tasks can be automated while sensitive actions retain approval checkpoints.

Delivery at each stage

01 / Plan & design

Identify log sources, detection priorities, response responsibilities, and escalation paths.

02 / Implement & integrate

Onboard selected sources, configure detections, and validate investigation playbooks.

03 / Operate & support

Tune alerts, review incidents, maintain playbooks, and report on agreed operational measures.

Technology Partner

SERVICE 06 / 06

Product & API Solutions

Reliable data and secure connections between business systems.

06.1

PostgreSQL Enterprise

Enterprise PostgreSQL architecture covers data modeling, performance, backup and recovery, availability, and operational controls. Commercial support options are selected during scoping.

06.2

RESTful APIs

Documented HTTP interfaces connect applications and services. Design covers resource models, validation, error handling, versioning, and integration testing.

06.3

Authentication

Identity integration controls who can access applications and APIs. Depending on the platform, scope can include single sign-on, multi-factor authentication, and role-based access.

Delivery at each stage

01 / Plan & design

Map business workflows, data requirements, integration boundaries, and access roles.

02 / Implement & integrate

Build or configure databases, APIs, and identity flows; test integration and recovery.

03 / Operate & support

Review performance, resolve integration issues, and maintain documentation and access settings.

Technology Partner

TECHNOLOGY ECOSYSTEM

Proven platforms.
Selected around your needs.

Explore examples of brands and platforms relevant to these service areas. Final selection depends on compatibility, requirements, licensing, and the agreed project scope.

Brand names and logos identify technology examples; they do not indicate a certified partnership or endorsement. Trademarks belong to their respective owners.

FREQUENTLY ASKED QUESTIONS

A little clarity,
before we begin.

Answers to common questions about our services and how to get started.

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What services does Arjuna Pilar Informatika provide?

We provide data center computing, cloud and virtualization, routing and switching, security devices, security operations, and product and API solutions. Engagements can cover planning, implementation, integration, and ongoing support.

Do you develop software in-house?

Yes. Our in-house team develops business applications, RESTful APIs, database solutions, and authentication systems around your workflows, including integration with existing infrastructure and applications.

Can you work with our existing IT environment?

We can assess your current environment and discuss integration, upgrades, or migration. The proposed approach depends on compatibility, application dependencies, security requirements, and operational constraints.

Can we consult before deciding on specifications?

Yes. Share your objectives, current challenges, approximate user or workload capacity, and timeline through the Consultation page. You do not need a finalized equipment list to start the discussion.

How do we request a BOQ?

Open Request BOQ and complete your organization details, project requirements, and item quantities if known. Continue to WhatsApp to review and send the request, or download it as a file. Pricing and commercial terms are provided in a subsequent quotation.

Do you provide support after implementation?

Ongoing technical support can be included in the engagement. Coverage hours, response targets, maintenance activities, and escalation responsibilities are agreed in the project scope; they are not automatically the same for every service.

How are technology brands selected?

We discuss suitable platforms based on your technical requirements, compatibility, budget, licensing, and support needs. You can specify preferred brands or ask us to help evaluate the options.

How long will a project take?

The timeline depends on scope, equipment availability, licensing, integrations, migration complexity, and testing requirements. A delivery schedule is established after requirements and dependencies are reviewed.

How do we follow up with your team?

Contact us on WhatsApp at 08212014659. Include your organization name, the service you are interested in, and your preferred follow-up time so the discussion has the right context.

BUILT FOR INDONESIA

Bring your technology together.

Security. Reliability. Compliance. Support.

Request a BOQ